Privacy Policy

At **Sampark E-Polyclinic**, we prioritize the confidentiality of our patients and the families who consult with us. This Privacy Policy details how we collect, store, secure, and manage information provided through our website and within our clinics in Pune.

1. Information We Collect

We collect personal identification data when you fill out contact or appointment scheduling inputs:

• Full name of patient and parent (if patient is minor).
• Active phone numbers and email addresses.
• Preferred branch locations (Kothrud, Katraj, or Online).
• Specific developmental or clinical concerns (stuttering, sensory conditions, articulation).

2. Medical Records Confidentiality

All clinical records, audiograms, occupational therapy plans, and psychological reports are treated as strictly confidential medical documents. They are stored securely and never disclosed to third parties unless required by legal authorities or explicitly authorized by the patient's parents in writing.

3. Data Security & Storage

We implement standard physical and administrative security filters to prevent unauthorized access or alteration of personal details. Online booking data is stored on protected servers and deleted periodically after slots are locked and transferred to our internal offline medical files.

4. Patient Rights

You have the right to request access to, edit, or delete any contact details we hold about you. For any concerns regarding database safety or clinical logs, email our desk directly at **info@samparkeclinic.com**.